Well after reading Robert Scoble’s blog I found this travel related video that he posted up. This must be one of the worst customer service stories that I have found on the web in recent times. It reminds me of when my uncle flew to America and was held over because of the technical issue that the airline could not get cabin door to shut properly. The brilliant idea from the upper management was quote “Can’t you just tie it shut with a rope?” ofcourse they were not the group who would be flying at over 30,000 feet and at speeds of over 500 mph. In fact that flight that my uncle went through was so bad that they did a segment on the television show 60 minutes about it.
Well here is the video as seen on YouTube!
http://www.youtube.com/watch?v=R06dAgpmmbg
Enjoy!
